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Average Rating: 5 of 5 Total Reviews: 12 Write a review »

  0 of 0 people found the following review helpful:
 
Firevapor agents are so helpful May 10, 2018
Reviewer: Selena H from Georgia  
I called because I wanted some information about the Horizon Arco. I noticed it wasn't available and there was an atomizer called the Falcon. Long story short, it's newer and better!! I had also thought about a new mod. When my order kept up in price I needed to put it on two different cards. Nether order would allow free shipping.  But they said if I placed the orders back to back and notified them, the shipping costs would be refunded. The next morning,  I called and asked if the mod I ordered was available in a kit. It was and they adjusted it so it was no more cost to me. I love the prices an service. You have a dedicated customer


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  0 of 0 people found the following review helpful:
 
A honest review March 7, 2018
Reviewer: David from Tombstone, AZ United States  
To start off I would like to say that fire appreciate customer service is top notch, easily a 5 out of 5.  24hr customer service answered all of my questions and the few they couldn't I received a text or a phone call within a short time period with the answer.  The website is easy to navigate, though they lack on the accessories.  The only reason I rated them 4 stars instead of 5 stars is I ordered a red gbox 200 watt kit with the radar and was told they were out of stock but a new shipment would arrive by Monday.  Well it was Wednesday when I got a call telling me that they didn't get any reds in, but they had a pearl chrome one they could send out or I could wait a couple of weeks for the red to come back in.  Besides that one little problem everything else went smoothly.  Would I recommend ordering from them, yes.  However keep in mind real life happens and delays may occur.

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  3 of 3 people found the following review helpful:
 
Wrong order February 23, 2018
Reviewer: Mike Singleton from Hamilton, OH United States  
The customer service is prompt and firefly. They made a mistake on my order and fixed it promptly at no cost to me. Excellent people skills. I will keep ordering from them.

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  0 of 2 people found the following review helpful:
 
Holy fast batman February 2, 2018
Reviewer: Johnson from Michigan  
So a few days ago I saw a great deal on a mod I was checking out, at fire vapor.  I had never heard of them before didnt know if this would be coming from overseas or what so I was nervous to order from here. Sent a screenshot to my wife of the mod from the site.  And here I am just a 2 or 3 days later with the mod in my hand.  My wife and fire vapor are great.  Great prices fast shipping.  I know where I will be looking for my vape supplies.

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  1 of 1 people found the following review helpful:
 
Excellent prices and friendly customer service. January 17, 2018
Reviewer: Dev from Ky  
I usually get paranoid when ordering from a new small company but they quickly put me at ease with their friendly customer service. I called a couple time to get an update with my order because it took a couple days to get my tracking number (due to weather). The lady I spoke with was friendly but couldn’t answer my question in detail so she offered to have someone in another department who could help give me a call, he did and in less than an hour to assure me everything was still a go. Someone even sent me a text the other time, I mean I was truly not expecting this level of customer service. Bottom line is I got what I wanted (new) and for a used price! I will be using this guys again.

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